About Us

About Us

We are here to facilitate the sacred journeys

Our Mission

Facilitating Every Muslim's Sacred Journey

Refik was established in 2015 in Istanbul with the aim of making the Umrah and Hajj journey more accessible and meaningful for everyone. The word "Refik" means "companion" in Arabic — and that is exactly what we are.

Today, we have guided over 50,000 pilgrims from all over the world by providing services in 10 different languages. By combining technology with traditional service understanding, we consider every detail of the sacred journey and are with you at every step.

50K+
Happy Traveler
10+
Annual Experience
1292+
Historical Site
10
Language Support
Our Values

What Makes Us Different?

Reliability

Always a transparent, honest, and reliable service understanding

Sincerity

Approach every pilgrim like family

Inclusivity

Serving Muslims from all over the world in 10 different languages

Quality

TÜRSAB licensed, international standard service quality

Our Team

Meet

AK

Ahmet Karabıyık

Founder & CEO

FA

Fatma Arslan

Operations Director

Mehmet Çelik

Tour Guide Head

ZY

Zeynep Yıldız

Customer Experience

Are you ready to start your journey?

Our team accompanying thousands of pilgrims is here for you too.

Check the Packages